HomeServe USA

  • Talent Acquisition Specialist

    Job Locations US-TN-Chattanooga
    Job ID
    Human Resources
  • Overview

    HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!


    Position Overview


    The Talent Acquisition Specialist is responsible for supporting the continued growth and expansion of HomeServe USA’s operations across the country. Primary responsibilities include full life cycle recruiting across all divisions of the business including: Corporate, Call Center, Energy Services, Field Sales/Contractor Recruitment, HVAC Technicians and Customer Operations. The Talent Acquisition Specialist will actively partner with Hiring Managers to identify and execute successful talent acquisition strategies. The Talent Acquisition Specialist will strive to bring HomeServe USA into the forefront as a leading brand through the engagement and acquisition of best-in-class talent across the enterprise.



    • Source, attract, and recruit top level talent across multiple divisions and locations of the business
    • Manage the full life cycle recruitment process from sourcing to offer
    • Partner with Hiring Managers to identify and execute successful talent acquisition strategies
    • Aid in the development of job postings and sourcing strategies
    • Analyze and interpret current recruitment trends to best tailor search approach
    • Advertise job postings within appropriate forums to attract top notch candidate pools
    • Proactively source, engage, prescreen, interview, schedule and assess candidates
    • Educate Hiring Managers on best hiring practices and decisions
    • Manage candidate experience to ensure positive candidate outcomes
    • Other duties as assigned



    • Bachelor’s Degree preferred
    • Minimum of 2 years’ experience in full life cycle recruitment
    • Call Center recruitment experience preferred
    • Corporate recruitment environment preferred
    • Ability to attract, engage, and assess  best-in-class talent in a highly competitive environment
    • Exceptional candidate management and negotiation skills
    • Experience working on multiple job requisitions simultaneously across multiple departments/locations
    • Excellent networking and verbal and written communication skills
    • Strong knowledge of sourcing/recruiting through social media, CRM systems, Google/Boolean search operators and job boards
    • Experience working with talent management/applicant tracking systems; iCIMS or UltiPro experience preferred
    • Proficient with Microsoft Office – Excel, Word, Outlook
    • Ability to travel to other national offices and locations as needed





    In return we offer

    • Competitive compensation
    • Career development and advancement opportunities
    • Business-casual attire throughout the week
    • Friendly, open and team oriented work atmosphere
    • Excellent benefits including generous medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match


    HomeServe USA is an equal opportunity employer.


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