HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
The Deployment Specialist is crucial to achieving customer service goals and metrics - ensuring that customers receive fast response and quality service to resolve their home emergency. Primary responsibilities include assigning service requests to the best HomeServe network contractor possible taking into consideration geography, trade category, contractor rankings, customer account status, and claims history. Where a network contractor is unavailable the Deployment Specialist works to quickly identify, qualify, and recruit an emergency non-network contractor.
HomeServe USA is an equal opportunity employer.