HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
The SVP, Digital Marketing is a critical role with significant responsibilities and visibility at the executive leadership level of the organization. The SVP, Digital Marketing will own our digital customer acquisition efforts, with a charge of growing new online sales from our current rate of about 100,000 annually, to a mid-term target of 500,000. This leader must have a deep understanding of the digital ecosystem, and experience in acquiring customers for a subscription-based or insurance-like businesses. This SVP will help shape the voice of HomeServe through our online content and social strategy. He/she will generate organic traffic and sales, working with our digital delivery team on optimal site structure, content and performance. We’re looking for someone with experience in the full customer lifecycle - digital acquisition, fulfillment, communication, service, and retention. This person must have a passion for online marketing, with particular expertise in all online acquisition channels, including email, search, display, affiliate, lead-gen and mobile.
HomeServe USA is an equal opportunity employer.