HomeServe USA

  • Senior Office Clerk / Administrative Assistant

    Job Locations US-NY-Farmingdale
    Job ID
    2018-2900
    Category
    HVAC/Energy Services
  • Overview

    HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!

    Responsibilities

    These duties are not meant to be all inclusive, but represent the typical type of work performed by employees in each job classification.  The Company reserves the right to add to, modify, or delete the duties and responsibilities shown as it deems appropriate.  Employees in each classification will also perform, as required, all duties of lower rated job classifications.

     

    Detailed Responsibilities:

    • Coordinates workflow of the office
    • Customer billing/collection activities
    • Account and billing updates
    • Prepares and handles all correspondence
    • Receives and responds to customer inquiries
    • Vendor liaison
    • Records administration
    • System queries
    • Answers phones
    • Filing
    • Computer proficiency
    • Data entry

    Qualifications

    • High School diploma or equivalent
    • Strong analytical, organizational, time management and project management skills.
    • Excellent oral, written and interpersonal communication skills.
    • Ability to analyze problem situations and present appropriate solutions.
    • Demonstrated experience in multi-tasking and setting priorities.
    • Self-driven and demonstrates the ability to thrive in a fast paced environment.  Proactive and displays initiative.  Ability to learn, adapt quickly and commitment to teamwork.
    • Proficient/ advanced knowledge of MS Office (Excel/Word/PowerPoint).

    In return we offer

    • Union position
    • Competitive compensation
    • Excellent benefits including medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match
    • Career development and advancement opportunities

     

    Homeserve is an affirmative action-equal opportunity employer

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