HomeServe USA

  • Database Analyst

    Job Locations US-CT-Norwalk | US-PA-Canonsburg | US-TN-Chattanooga
    Job ID
    Information Technology
  • Overview

    HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!



    The Database Analyst position works within the data management team and will confer regularly with management to ensure that the collection and organization of the information is in the manner the business requires.

    • Maintain, evaluate, design, review and implement database data management to better serve the needs of the business.
    • Communicate or direct communication of database changes to affected parties.
    • Assist in training employees on the proper use of databases.
    • Analyze production systems to ensure data integrity and accuracy of setups as they relate to the data mart applications.
    • Report findings and follow through to verify that the appropriate teams correct such errors.
    • Perform summary analysis to predict operations activity for given periods and conduct post-mortem research to explain variances from expected results.
    • Provide data for ad hoc requests as needed.
    • Must able to think analytically and develop an expert understanding of business operational systems to query, summarize, and present information quickly and accurately
    • Build data visualizations in Tableau or other software
    • Manage large data across a variety of platforms
    • Act as the day-to-day lead on ad-hoc query requests
    • Work with IT on enhancement requests, trouble shooting and new development
    • Test databases for functionality and accuracy. 
    • Must perform tests before a new system is launched, as-well-as periodic testing on existing systems to ensure they are performing satisfactorily. 
    • Must put in place security systems to prevent information contained in the database from being accessed by unauthorized users.
    • Create/Maintain data dictionary by revising and entering definitions.


    • Bachelor’s degree preferred
    • Strong SQL background with experience across multiple platforms (Oracle and SQL server)
    • Knowledge of data architecture
    • Database warehousing experience
    • Experience with Tableau and OBIEE preferred
    • Strong working knowledge of MS Office, especially Excel and PowerPoint
    • Ability to communicate with internal and external personnel in a positive manner utilizing strong communication skills both written and verbal
    • Ability to converse at a technical level with IT
    • Demonstrated analytical and decision making skills.
    • Demonstrated ability to problem solve quickly in a fast paced environment.
    • Data modeling experience
    • Minimum of 5 years performing analysis of data held in a complex, relational databases environment
    • College degree or equivalent experience, preferably in Business Operations, Information Technology, Accounting, Finance or a related field.


    In return we offer

    • Competitive compensation
    • Career development and advancement opportunities
    • Business-casual attire throughout the week
    • Friendly, open and team oriented work atmosphere
    • Excellent benefits including generous medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match


    HomeServe USA is an equal opportunity employer.


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