HomeServe USA

  • Production Artist

    Job Locations US-CT-Norwalk
    Job ID
  • Overview

    HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!



    The production artist collaborates with fellow marketing department team members to create, edit and release a high-volume of direct mail projects for monthly mail campaigns. Under the supervision of the creative services manager, this role interacts directly with a variety of individuals across the marketing department. Superior attention to detail, strong production skills, knowledge of print production and best practices for digital mechanical file set-up are keys to the success of this position. 


    Responsibilities include but are not limited to:

    • Work closely with internal teams including marketing, production and business development to execute design projects under tight deadlines
    • Review, edit and proof a high volume of digital InDesign files while maintaining above-average accuracy and digital file integrity.
    • Build complex print-ready files using layers in InDesign with an acute attention to detail.
    • Respond quickly to requests while maintaining production and design standards
    • Prepare InDesign files for digital and offset printing.
    • Demonstrated knowledge of printing processes, keen attention to detail and troubleshooting expertise.
    • Collecting, checking and uploading files, ability to proof and resolve quarries throughout the production process.
    • Energized by a fast-paced environment, positive team-building attitude
    • Portfolio should include samples of print Direct Mail campaigns




    • Advanced level skills using Adobe CC InDesign and Acrobat. applications (A test will be administered).
    • Proficient using Adobe CC Photoshop and Illustrator software.
    • A minimum of 3 years of experience in a production department environment.
    • Thorough understanding of the printing process plus knowledge of lasering for direct mail components.
    • Experience creating and building InDesign files using the layers palette.
    • Ability to work in a fast-paced team environment while maintaining a high degree of accuracy.




    In return we offer

    • Competitive compensation
    • Career development and advancement opportunities
    • Business-casual attire throughout the week
    • Friendly, open and team oriented work atmosphere
    • Excellent benefits including generous medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match


    HomeServe USA is an affirmative action / equal opportunity employer.


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