HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
This role is designed to support the Operations department in identifying and delivering overall improvements to all phases of the customer experience. The Partner Operations Analyst works within the team which offers further assistance to our Affinity Partners and Contact Center group. This role also focuses on identifying areas of improvement in the revenue cycle, and improving Affinity Partner and customer related business processes.
HomeServe USA is an affirmative action / equal opportunity employer.