HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
Under the direction of the Director of IT Services, the Service Desk Support Analyst provides first level technical support. Responsibilities include remote and face to face interactions, providing first level hardware and application support to all end users. Assists IT personnel in second and third level support in all areas of technical operations. This position also requires on-call responsibilities, which rotate amongst the team.
HomeServe USA is an affirmative action / equal opportunity employer.