HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
Reporting to the Director of Field Operations, this role will provide the necessary management of the in-home field technicians in the performance of their duties with Plumbing and HVAC repairs and installations. As needed this position will assist in the training, provide evaluation and feedback, discipline and motivation to achieve expected Key Performance Indicators.
This position is based in Queens, NY with travel to support the Staten Island, NY and Farmingdale, NY territories as needed.
HomeServe USA is an affirmative action / equal opportunity employer.