HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
This is an opportunity to develop and hone skills in content production, working with a collaborative, supportive, growth-oriented team who strives every day for creativity and excellence.
As a content developer and member of the Content Development team, you will be responsible for creating learner-centric programs covering systems training and modern professional skills. You will work closely with our Learning & Development and Operations teams to build out a topic from beginning to end, including outlining, writing, pre-production, production, and quality control of your programs.
The ideal candidate will be able to quickly and reliably use defined learner and business needs to identify learning objectives and performance tasks, and produce top quality video, text, and web-based training and assessments that are accurate, engaging, and in line with the HomeServe brand. You will also have opportunities to influence other parts of the business, including strengthening the L&D team’s connection to our internal customers and helping to build a culture of learning within HomeServe.
This position reports to HomeServe’s Supervisor of Curriculum Design and Knowledge Management.
HomeServe USA is an affirmative action / equal opportunity employer.