HomeServe USA

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Salesforce Data Analyst

Salesforce Data Analyst

Job ID 
Job Locations 
Business Development/Sales

More information about this job


Company Information


HomeServe USA, ranked as a 2016 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!



Position Overview



The B2B Marketing Database Manager reports to the Director, B2B Marketing and is a highly-responsive and proactive data specialist who will provide all levels of support to the Business Development team. You will have the opportunity to directly see the impact of your work from prospect identification and research through presentations, proposals and partner integrations.  If you are self-motivated, eager to take on multiple, diverse challenges, and looking for an opportunity where you can grow – HomeServe is for you!

This position is responsible for coordinating cross-functional efforts in support of our field sales team. You will quarterback many tasks to help us manage data and incoming lists, ensuring our lead gen efforts are supported by the most accurate data. You will also take ownership of report design and data analysis in support of b2b marketing and sales activities. Finally, you will manage various Salesforce admin functions. Each of our employees has a big impact on our company and our culture – we want to hire superstars to make our work exceptional, our office fun, and our partners and customers delighted!




  • Ability to translate ideas and vision and raw data into meaningful reports, easily understood by various users, using Excel, SQL, Access Salesforce and other business intelligence tools
  • Research and recommend technologies needed to support timely and efficient management of data
  • Work with key stakeholders to design and build Business Intelligence reports that provide actionable data and insights
  • Take ownership in the design and delivery of daily, weekly and monthly metrics reports that provides meaningful analysis to the Sales and Marketing Leaders
  • Coordinate data management/inbound lists from multiple sources, including data cleansing, to maintain a clean database in Salesforce
  • Provide administrative support for Salesforce




  • Broad knowledge of database marketing technology and tools.
  • 5 years Salesforce Admin experience required
  • 3 years practical experience with SQL Server or Microsoft Access or related data tool
  • Demonstrated competency in quantitative/analytical skills
  • Advanced Excel skills, including use of functions, macros, graphs and report formatting
  • Bachelor’s Degree in Information Technology or related field preferred.

Desired skills:

  • Self-motivated to proactively seek out the resources needed, follow up, complete tasks and deliver against goals
  • Highly-organized, detail and deadline-oriented, ability to prioritize competing interests
  • Excellent communication skills, both written and verbal


In return we offer

  • Competitive compensation
  • Career development and advancement opportunities
  • Business-casual attire throughout the week
  • Friendly, open and team oriented work atmosphere
  • Excellent benefits including generous medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match


HomeServe USA is an affirmative action / equal opportunity employer.