HomeServe USA

  • Assistant Campaign Manager

    Job Locations US-CT-Norwalk
    Job ID
  • Overview

    HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!


    The Assistant Campaign Manager position is responsible for the coordination and execution of all direct mail efforts for assigned utility partners. They work closely with the Planning and Analysis team to ensure the proper implementation of each campaign.

    • Work with Creative team to develop marketing materials for each campaign
    • Ensure creatives meet with partner standards
    • Coordinate marketing plan with the Data and Production teams to ensure timely and accurate delivery of all campaign materials
    • Act as a liaison between Marketing and the Account Management, Call Center, Legal and Repair Management teams to get projects defined, required approvals and campaigns executed
    • Manage marketing timelines and schedules to provide weekly updates to the business via the weekly Mail Plan meetings
    • Provide key mailing information to the Finance and Marketing Data teams to facilitate the creation of reports to monitor and track campaign performance


    • Bachelor’s degree in marketing, business or related area
    • A minimum of 2-4 years of general marketing experience including direct mail  
    • Computer literate; intermediate Excel skills
    • Experience utilizing Adobe Acrobat or other design editing tools

    Desired skills

    • Ability to work in a fast-paced team environment while maintaining a high degree of accuracy
    • Superior organizational and planning skills
    • Detail oriented
    • Proven ability to multi-task and successfully manage multiple, concurrent projects
    • Excellent written and verbal communications skills 

    In return we offer

    • Competitive compensation
    • Career development and advancement opportunities
    • Business-casual attire throughout the week
    • Friendly, open and team oriented work atmosphere
    • Excellent benefits including generous medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match


    HomeServe USA is an affirmative action / equal opportunity employer.


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