HomeServe USA, ranked as a 2016 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
Under the direction of the Director of IT Services, the Desktop Support Analyst is responsible for providing tier 2 support to users. Key tasks include troubleshooting application and hardware issues; documentation, analysis and resolution of escalated help desk tickets; and working with local and remote employees to quickly provide high quality solutions to IT problems.
In return we offer
HomeServe USA is an affirmative action / equal opportunity employer.