HomeServe USA

Benefits and Compensation Manager

Job ID
Human Resources & Payroll


Company Information


HomeServe USA, ranked as a 2016 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!



Position Overview


In this critical role, you will work closely with our Director of Total Rewards performing a wide variety of C&B activities, including: managing the day to day administration of all benefit programs, reporting & analysis, compensation analysis and administrative duties for the Total Rewards team. Success in this position requires previous experience in Benefits Administration/Analysis, administration of compensation programs and the ability to organize and prioritize numerous duties. Comfort, tact and clarity in communicating with all levels of employees are also essential to the success of this role.  The role requires an awareness of and adherence to confidentiality and accountability. 






  • Manage the day to day administration of all  company  benefits and benefits programs
  • Facilitate benefits orientation for new hires and coordinate the new hire communication for  other locations
  • Liaison between benefit providers and employees to resolve issues and/or answer questions
  • Resolve conflicts with benefit providers for the purpose of verifying eligibility, conveying information and processing claims
  • Manage the administration of annual enrollment process
  • Coordinate and manage annual audits for 401k plans
  • Ensure compliance with applicable federal and laws pertaining to benefit plans, i.e., COBRA, HIPAA, FMLA, ACA, etc.
  • Develop communications to inform and educate employees about the Company’s benefit plans and programs
  • Deliver routine daily, weekly and monthly reporting and respond to ad-hoc data requests
  • Provide consultation to  HRIS Administrator on benefit projects involving  research and resolution of HRIS problems, unexpected results or process flaws, and recommend alternate methods to meet continuous improvement and reporting goals
  • Conduct data analysis on benefits, compensation, and/or as directed
  • Manage wellness program – roll out, quarterly communications and administration
  • Recommend and participate in compensation surveys in order to gather data to provide for solid and reliable salary analysis
  • Other duties as assigned





  • Bachelor’s degree and a minimum of 5-7 years of related work experience
  • Experience utilizing HRIS systems
  • Knowledge of current benefit regulations at State and Federal levels (including COBRA, HIPAA, FMLA, ADA, ACA)
  • Experience in full employee day to day benefits administration (including health, dental, vision, COBRA, 401K etc.)
  • Experience or willingness to learn administering compensation programs for exempt and non-exempt personnel
  • Exceptional computer skills, including HRIS and Microsoft Office Suite
  • Maintain utmost confidentiality throughout all dealings


  • Persistence, resourcefulness, drive and ability to work proactively
  • Ability to multitask and respond quickly and professionally to numerous requests
  • Excellent communication (verbal and written) and interpersonal skills
  • Strong work ethic and willingness to take ownership for wide-ranging add “of” responsibilities
  • Superior organization and prioritization skills
  • Certification a plus (PHR, CEBS)




In return we offer

  • Competitive compensation
  • Career development and advancement opportunities
  • Business-casual attire throughout the week
  • Friendly, open and team oriented work atmosphere
  • Excellent benefits including generous medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match


HomeServe USA is an affirmative action / equal opportunity employer.


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