HomeServe USA

HVAC Install Technician

US-NY-Brooklyn
Job ID
2017-2529
Category
HVAC/Energy Services

Overview

HomeServe USA, ranked as a 2016 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!

 

Energy Services Installation Technician: Ensures the proper operation and performance of customers’ heating/air conditioning and/or refrigerant systems in a residential environment.  Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.

 

Requirements:

  •   Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
  • Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
  • Install heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) with the purpose of ensuring safe and efficient operation of equipment.
  • Manage repair costs while minimizing inefficiencies.
  • Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
  • Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
  • Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
  • Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced air, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
  • Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
  • Responds to emergency situations for the purpose of resolving immediate safety concerns.
  • Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
  • Must be able to work independently, and have good customer communication skills.

These duties are not meant to be all inclusive, but represent the typical type of work performed by employees in each job classification.  The Company reserves the right to add to, modify, or delete the duties and responsibilities shown as it deems appropriate.  Employees in each classification will also perform, as required, all duties of lower rated job classifications.

Qualifications/Skills

General knowledge of electrical wiring of Furnaces, Boilers and Air-Conditioning systems.

  • Ability to fabricate miscellaneous sheet-metal transitions.
  • Ability to remove Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers with minimal damage.
  • Ability to perform a complete installation of Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers.
  • Ability to perform part replacement installations.
  • Ability to install/repair gas piping, water piping, near boiler piping and the sweating of copper piping.
  • General knowledge and understanding on the sequence of operation regarding Domestic Hot Water heaters, Furnaces, Coils, Condensers and Boilers to perform routine maintenance.
  • Minimum requirement is a High School Diploma or General Education Degree (GED)

In return we offer:

  • Union position
  • Competitive compensation including wage, commissions & bonus
  • Excellent benefits including medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match
  • Take home service van
  • Tools & Uniforms provided by the Company
  • Career development and advancement opportunities

 

HomeServe is an affirmative action equal opportunity employer

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