HomeServe USA

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Email Marketing Specialist

Email Marketing Specialist

Job ID 
Job Locations 
Business Development/Sales

More information about this job


Company Information


HomeServe USA, ranked as a 2016 Top Work Place, provides emergency repair plans which are like roadside assistance for your home.  Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home.  Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain.  Come see why you should work for HomeServe USA!



Position Overview



This position will work in a fast paced and demanding environment with tight deadlines and changing priorities. We are looking for a creative talent who can take charge of our email marketing campaigns but can also be comfortable working with direct mail, website and social media. Each of our employees has a big impact on our company and our culture – we want to hire superstars to make our work exceptional, our office fun, and our partners and customers delighted!






  • Create content for projects including, but not limited to, web, e-media, brochures, sell sheets, direct mail, PR, newsletters, tradeshow graphics, customer support materials and media campaigns including emails, landing pages, forms, CTAs and workflows
  • Strong marketing copywriting and editing skills
  • Work in CRM, content management and marketing automation tools to design and execute email campaigns, landing pages and direct mail campaigns
  • Test and optimize the user experience to drive demand generation and conversion across all digital properties - including multivariate A/B testing
  • Analyze results of marketing campaigns, trade shows and public relations efforts and help make decisions of go-forward strategy
  • Collaborate with internal staff on content development and creation
  • Work with data team to develop reporting as required with the ability to compile and review raw data, provide analyses and make recommendations to optimize based on established KPIs




  • Ability to manage multiple projects against tight deadlines with eye for excellence with minimal supervision
  • Bachelor’s degree in Marketing, Communications or related field
  • 3+ years’ experience in B2B email/digital marketing, demonstrated experience planning and executing
  • Demonstrated proficiency in marketing automation technology required, iContact a strong plus, ability to work in this platform independently
  • Basic understanding of HTML, or CSS, or Java required
  • Word Press experience a strong plus
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Access)
  • Excellent verbal and written skills with a specific focus on marketing email communications, print and website executions


Desired skills:

  • Self-motivated to proactively seek out the resources needed, follow up, complete tasks and deliver against goals
  • Highly-organized, detail-oriented and able to adapt quickly to changing priorities in a fast-paced, dynamic, performance-driven environment
  • Strong project management skills managing multiple projects (deadlines, calendars, creative and data needs) from beginning to end.



In return we offer

  • Competitive compensation
  • Career development and advancement opportunities
  • Business-casual attire throughout the week
  • Friendly, open and team oriented work atmosphere
  • Excellent benefits including generous medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match


HomeServe USA is an affirmative action / equal opportunity employer.